Outage in Peach Payments

Degraded performance for card payments

Resolved Minor
August 20, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Bankserv have confirmed that they are still in a war room with affected acquirers; and issuers making use of Bankserv for 3D authentication. They still have no ETA for restoration of these services. Our merchants making use of Nedbank acquiring are not impacted in this instance. Please reach out to your account manager or support@peachpayments.com if you have any questions or concerns.
Components affected
Peach Payments Peach card processing platform Peach Payments Absa card acquiring

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/20/2024 09:40AM

Bankserv have confirmed that the issue is now resolved on their side and they are monitoring continuously. Thank you.

INVESTIGATING about 1 year ago - at 08/20/2024 08:49AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/20/2024 05:20AM

Bankserv have confirmed that they are still in a war room with affected acquirers; and issuers making use of Bankserv for 3D authentication. They still have no ETA for restoration of these services.

Our merchants making use of Nedbank acquiring are not impacted in this instance.

Please reach out to your account manager or support@peachpayments.com if you have any questions or concerns.

Latest Peach Payments outages

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Nedbank card acquiring down - 3 days ago
Scan to Pay intermittent transactions failures - 3 days ago
Intermittent Card Transaction Failures-invalid CVV - 5 days ago
RCS degraded performance - 5 days ago

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