Outage in Peach Payments

Service degradation: Increased latency on Dashboard, Checkout and Payments API

Resolved Minor
September 05, 2024 - Started 4 months ago - Lasted 35 minutes
Official incident page

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Outage Details

Dashboard, Checkout and Payments API is currently experiencing degraded performance in updating transactions. Our team of Engineers are investigating and working to resolve it as soon as possible. No transactions are being affected. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Components affected
Peach Payments WooCommerce Peach Payments Checkout Peach Payments Wix Peach Payments Shopify Peach Payments Magento
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/05/2024 03:32PM

The degraded performance has been resolved and no transactions were affected.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

IDENTIFIED 4 months ago - at 09/05/2024 03:28PM

Our Engineers have identified the root cause and fix is being implemented.

INVESTIGATING 4 months ago - at 09/05/2024 03:16PM

Dashboard, Checkout and Payments API is currently experiencing degraded performance in updating transactions.

Our team of Engineers are investigating and working to resolve it as soon as possible.
No transactions are being affected.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Latest Peach Payments outages

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Scan to Pay OTP SMS Delivery - about 1 month ago
In-store card processing - Transaction failures - about 1 month ago

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