Outage in Peach Payments

Mobicred refund failing

Resolved Minor
September 18, 2024 - Started about 1 year ago - Lasted 15 days
Official incident page

Incident Report

We are currently investigating an issue where merchants cannot refund Mobicred transactions. Our team is investigating the issue and working to resolve it as soon as possible. All relevant parties have been contacted. We apologies for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Components affected
Peach Payments Mobicred

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/03/2024 08:45AM

Our engineer confirmed that the issue is now resolved. We apologise for the inconvenience caused and remain available on support@peachpayments.com, should you require any further assistance.

IDENTIFIED about 1 year ago - at 09/19/2024 01:54PM

The issue has been identified and the team is working on a solution to resolve it.

INVESTIGATING about 1 year ago - at 09/18/2024 12:24PM

We are currently investigating an issue where merchants cannot refund Mobicred transactions. Our team is investigating the issue and working to resolve it as soon as possible.
All relevant parties have been contacted.

We apologies for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

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