Outage in Peach Payments

Transaction Failures On ABSA Connectors

Resolved Major
October 27, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently seeing higher than usual rejections on Absa and Peach team has reached out to ABSA to confirm. If you have any queries or concerns, please reach out to your Account Manager or send a email to support@peachpayments.com
Components affected
Peach Payments Peach card processing platform Peach Payments Absa card acquiring

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/27/2024 02:48PM

This incident has been resolved. ABSA confirmed the below:
▪️Card Services have fully recovered and operations are at BAU. Stability achieved.
▪️Card services systems are in heightened monitoring.
Thank you

INVESTIGATING 12 months ago - at 10/27/2024 02:21PM

ABSA are currently investigating and confirmed that they have noted card declines and no transaction flowing for merchants. ABSA will provide updates as necessary.

INVESTIGATING 12 months ago - at 10/27/2024 02:05PM

We are currently seeing higher than usual rejections on Absa and Peach team has reached out to ABSA to confirm.

If you have any queries or concerns, please reach out to your Account Manager or send a email to support@peachpayments.com

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