Outage in Peach Payments

Scan to Pay OTP SMS Delivery

Resolved Minor
November 14, 2024 - Started 5 months ago - Lasted about 13 hours
Official incident page

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Outage Details

Scan to Pay provider has advised that currently, they are haivng issue with regards to the delivery of OTP SMS. They have escalated the issue to their service provider for investigation. The team are working to resolve the issue. Please reach out to support@peachpayments.com with any questions or concerns.
Components affected
Peach Payments Masterpass
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/14/2024 05:29PM

The incident has been resolved on the provider's side. SMSs are now being delivered successfully. The Scan to Pay team will continue to monitor for stability.

INVESTIGATING 5 months ago - at 11/14/2024 05:03AM

Scan to Pay provider has advised that currently, they are haivng issue with regards to the delivery of OTP SMS.

They have escalated the issue to their service provider for investigation. The team are working to resolve the issue. Please reach out to support@peachpayments.com with any questions or concerns.

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