Outage in Peach Payments

Major network outage on Nedbank

Resolved Major

February 15, 2025 - Started 12 months ago - Lasted 3 days
Official incident page

Incident Report

Nedbank Team has advised that they are currently experiencing major network outage resulting in merchants' customers not being able to process card payments intermittently. Nedbank team is investigating the issue and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Components affected

Peach Payments Peach card processing platform Peach Payments Nedbank card acquiring

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 02/18/2025 06:07AM

This incident has been resolved.

MONITORING 12 months ago - at 02/16/2025 09:40AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 02/16/2025 06:03AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 02/16/2025 06:01AM

Nedbank has confirmed a fix and that the system is now stable. We are monitoring the results.

INVESTIGATING 12 months ago - at 02/15/2025 10:22AM

Nedbank team is still investigating the issue. Transactions are affected intermittently over a period of few minutes.

INVESTIGATING 12 months ago - at 02/15/2025 08:32AM

Nedbank Team has advised that they are currently experiencing major network outage resulting in merchants' customers not being able to process card payments intermittently. Nedbank team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

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