Outage in Peach Payments

High rate of declines for M-PESA transactions

Resolved Major
December 12, 2025 - Started 29 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently reaching out to our downstream partner to determine the high rate of rejections, we will update as we are able to determine the cause
Components affected
Peach Payments MPESA

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 12/12/2025 11:07AM

This incident has been resolved.

MONITORING 29 days ago - at 12/12/2025 09:03AM

We are still seeing rejections and M-Pesa have identified and implementing a fix, no ETA as yet

MONITORING 29 days ago - at 12/12/2025 08:50AM

we are currently monitoring as the event has cleared

INVESTIGATING 29 days ago - at 12/12/2025 08:42AM

We are currently reaching out to our downstream partner to determine the high rate of rejections, we will update as we are able to determine the cause

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