Outage in Peach Payments

Sandbox - card transaction failure

Resolved Minor

February 25, 2026 - Started 27 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently investigating an issue affecting card transactions on Checkout in the Sandbox environment, where transactions may fail with a “Communication Error to Scheme Directory Server ” response. Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available. If you have any questions or require assistance, please contact support@peachpayments.comor reach out to your Account Manager.

Components affected

Peach Payments Checkout

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Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 02/27/2026 10:14AM

This incident has been resolved.

MONITORING 26 days ago - at 02/26/2026 11:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 02/26/2026 05:47AM

The development is working on a fix. Currently the issue is intermittent with downtime still being noted.

Further updates will be shared on this page as soon as more information becomes available. We understand the impact this has on your testing and appreciate your continued patience.

For urgent queries, please contact support@peachpayments.com or your Account Manager.

IDENTIFIED 27 days ago - at 02/25/2026 01:38PM

We are continuing to investigate the "Communication Error to Scheme Directory Server" affecting card transactions on Checkout in the Sandbox environment. Currently the issue is intermittent with downtime still being noted.

Further updates will be shared on this page as soon as more information becomes available. We understand the impact this has on your testing and appreciate your continued patience.

For urgent queries, please contact support@peachpayments.com or your Account Manager.

INVESTIGATING 27 days ago - at 02/25/2026 08:02AM

We are currently investigating an issue affecting card transactions on Checkout in the Sandbox environment, where transactions may fail with a “Communication Error to Scheme Directory Server ” response.

Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available.

If you have any questions or require assistance, please contact support@peachpayments.comor reach out to your Account Manager.

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