Outage in Peach Payments
Intermittent Scan to Pay Voucher Failures
Resolved MinorIncident Report
Summary AI Generated
Peach Payments experienced a 7-minute minor incident caused by intermittent downtime from their downstream partner, Scan to Pay (Masterpass). During this period, customers attempting to make payments via Scan to Pay Vouchers faced intermittent transaction failures, resulting in some voucher-based payments being unsuccessful. The issue was under investigation by the Masterpass team and was resolved within 7 minutes.
Our downstream payment partner, Scan to Pay (Masterpass), is experiencing intermittent downtime. Their team is currently investigating, and we will post updates as progress is made.
Customers may experience intermittent transaction failures when attempting to make payments using Scan to Pay Vouchers. This may result in some voucher-based transactions being unsuccessful.
For any questions or concerns, please contact us at support@peachpayments.com or reach out to your Account Manager.
Components affected
Peach Payments MasterpassTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/21/2026 02:07PM
This incident has been resolved.
MONITORING
6 days ago - at 08/21/2026 05:38AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 08/20/2026 01:34PM
Our downstream payment partner, Scan to Pay (Masterpass), is experiencing intermittent downtime. Their team is currently investigating, and we will post updates as progress is made.
Customers may experience intermittent transaction failures when attempting to make payments using Scan to Pay Vouchers. This may result in some voucher-based transactions being unsuccessful.
For any questions or concerns, please contact us at support@peachpayments.com or reach out to your Account Manager.
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