1Voucher transactions on Peach Payments failed for approximately 6.5 hours due to an issue with the 1Voucher partner, preventing merchants' customers from completing payments via the 1ForYou component. Peach Payments escalated the incident to their 1Voucher partner for investigation. The issue was resolved and 1Voucher payments were restored to normal operation.
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The issue has been resolved. Merchants' customer can now pay using 1Voucher.
We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
We have raised an incident to our 1Voucher partner to investigate an incident causing 1Voucher transactions to fail.
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