Outage in Peach Payments
Sandbox - card transaction failure
Resolved MinorIncident Report
Summary AI Generated
Peach Payments' Sandbox environment experienced a card transaction failure lasting approximately 18.8 hours, with transactions returning a **100.390.111 Communication Error to Scheme Directory Server**. The Peach card processing platform was affected during this period. The incident was resolved on 22 September 2026 at 08:46 SAST.
We are currently investigating an issue affecting card transactions in the Sandbox environment, where transactions are failing with 100.390.111 Communication Error to Scheme Directory Server.
Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available.
If you have any questions or require assistance, please contact support@peachpayments.comor reach out to your Account Manager.
Components affected
Peach Payments Peach card processing platformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/22/2026 06:46AM
This incident has been resolved.
INVESTIGATING
15 days ago - at 09/21/2026 12:03PM
We are currently investigating an issue affecting card transactions in the Sandbox environment, where transactions are failing with 100.390.111 Communication Error to Scheme Directory Server.
Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available.
If you have any questions or require assistance, please contact support@peachpayments.comor reach out to your Account Manager.
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