Outage in Peach Payments
Nedbank issued card transactions experiencing higher than usual failure rate
Resolved MinorIncident Report
Summary AI Generated
Nedbank-issued card transactions experienced elevated failure rates due to 3DS authentication failures on Nedbank's digital channels, affecting card processing for approximately 16 hours. The issue originated on Nedbank's side and impacted customers attempting to complete card payments through Peach Payments. Nedbank resolved the incident and confirmed service restoration on 26 September 2026.
Nedbank has advised that they are observing higher than usual unsuccessful transactions for Nedbank issued cards due to 3DS authentication failures on Nedbank's digital channels. Nedbank technical teams are currently investigating the issue on their bridge. Further updates will follow as more information becomes available.
If you have any questions or require assistance, please contact support@peachpayments.com or reach out to your Account Manager.
Components affected
Peach Payments Issuing systems for Card processingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/26/2026 06:09AM
Nedbank has confirmed the services are restored.
IDENTIFIED
11 days ago - at 09/25/2026 01:57PM
Nedbank has advised that they are observing higher than usual unsuccessful transactions for Nedbank issued cards due to 3DS authentication failures on Nedbank's digital channels. Nedbank technical teams are currently investigating the issue on their bridge. Further updates will follow as more information becomes available.
If you have any questions or require assistance, please contact support@peachpayments.com or reach out to your Account Manager.
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