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Outage in Pear Deck

Partial Outage – Product (Investigating)

Resolved Minor
June 01, 2026 - Started 18 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some users may experience trouble loading the Extension pane within the PowerPoint Add On. We are currently investigating the issue and have identified a potential fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience.
Components affected
Pear Deck

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 06/01/2026 05:03PM

We have resolved the issue causing Extension pane within the PowerPoint Add On. Service has been fully restored.

We apologize for any trouble caused by this issue.

MONITORING 17 days ago - at 06/01/2026 04:30PM

We have implemented a fix to resolve issues related to loading Extension pane within PowerPoint Add On and service has been restored. We will continue to monitor performance to ensure full functionality.

We apologize for any trouble caused by this issue.

IDENTIFIED 18 days ago - at 06/01/2026 03:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 18 days ago - at 06/01/2026 03:28PM

Some users may experience trouble loading the Extension pane within the PowerPoint Add On. We are currently investigating the issue and have identified a potential fix. We will keep you updated here with additional details.

We sincerely apologize for any inconvenience.

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