Outage in Peloton

Some members are reporting seeing a critical camera error on their Guide / camera functionality is not working.

Resolved Minor
October 21, 2024 - Started 23 days ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Peloton status page and multiple sources to provide up-to-date information. Check back with us for the latest Peloton uptime status.

Outage Details

The team is investigating reports. Members that encounter this issue can factory reset their Guide in order to re-enable the camera / tracking capabilities.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/22/2024 05:08PM

This incident has been resolved.

MONITORING 22 days ago - at 10/21/2024 09:56PM

This issue has been fixed, and we are monitoring the results. If you encounter this issue, please update your Guide to the latest software.

IDENTIFIED 23 days ago - at 10/21/2024 04:38PM

The root cause of this issue has been identified and a fix has been released. If you encounter this issue, please update your device to the latest software.

INVESTIGATING 23 days ago - at 10/21/2024 03:47PM

The team is investigating reports. Members that encounter this issue can factory reset their Guide in order to re-enable the camera / tracking capabilities.

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