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Outage in Pencil

Elevated Error Rate on Runway Models:

Resolved Minor
April 16, 2026 - Started 20 days ago - Lasted 1 day
Official incident page

Incident Report

We’re seeing increased errors with Runway models due to an upstream issue. You may experience intermittent failures or slow performance. We recommend switching to another provider while we work with Runway to restore normal service.

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RESOLVED 19 days ago - at 04/17/2026 01:23PM

This incident has been resolved.

INVESTIGATING 20 days ago - at 04/16/2026 12:56PM

We’re seeing increased errors with Runway models due to an upstream issue. You may experience intermittent failures or slow performance. We recommend switching to another provider while we work with Runway to restore normal service.

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