Outage in People Data Labs
PDL API Endpoints Elevated Error Rate
Resolved MajorIncident Report
We are currently investigating this issue
Components affected
People Data Labs Person Enrichment API People Data Labs Person Bulk Enrichment API People Data Labs Person Search API People Data Labs Company Enrichment API People Data Labs Company Search API People Data Labs Identify APINeed to monitor People Data Labs outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/11/2025 01:23PM
During the night from ~10:28pm PST to ~3:45am PST we had an outage of our location cleaning app, which caused disruption to the Person / Company Enrichment APIs, the Identify API, and a total outage of the Location Cleaner Endpoint. We've got the issue remediated now and are monitoring in case of further disruption.
MONITORING
about 2 months ago - at 09/11/2025 10:38AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 09/11/2025 10:15AM
We are currently investigating this issue
Latest People Data Labs outages
PDL API Endpoints Elevated Error Rate - 26 days ago
Partial Outage: API Dashboard Usage Page - 4 months ago
API Timeouts - 7 months ago
Increased errors from Company Enrich API - 8 months ago
API Outage - 8 months ago
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