Outage in People.ai
Performance Degradation
Resolved Minor
August 06, 2021 - Started almost 5 years ago
Official incident page
Official incident page
Incident Report
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Activity and Enriched Contacts APIs do not work at the moment. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 08/06/2021 03:32PM
This incident has been resolved.
IDENTIFIED
almost 5 years ago - at 08/06/2021 01:49PM
Activity and Enriched Contacts APIs are fully functional now. Activities in the Web Application should recover within 2 hours.
IDENTIFIED
almost 5 years ago - at 08/06/2021 01:06PM
Activity and Enriched Contacts APIs are disabled. Activities are stale in the Web Application for 4 hours. The engineering team has identified the root cause and working on the fix. Please stay tuned for updates.
IDENTIFIED
almost 5 years ago - at 08/06/2021 12:50PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 5 years ago - at 08/06/2021 11:03AM
We are continuing to investigate this issue.
INVESTIGATING
almost 5 years ago - at 08/06/2021 10:56AM
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Activity and Enriched Contacts APIs do not work at the moment. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
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