Outage in Pepperi

ERP integration upload - slowdown

Resolved Minor

November 28, 2019 - Started about 6 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified a slow down with the intake of files (CSV) uploaded from ERPs to Pepperi FTP. The process in charge of this is back up at full speed, however currently working hard to service all files coming up. A queue has been generated and will take a few hours to release. The immediate result is that data uploaded from ERPs in CSV format (as opposed to Dataflows) will take longer to load up (up to 20 minutes delay) Status page will update when returning back to normal.

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Latest Updates ( sorted recent to last )

RESOLVED about 6 years ago - at 11/28/2019 01:49PM

This incident has been resolved.

MONITORING about 6 years ago - at 11/28/2019 10:57AM

We have identified a slow down with the intake of files (CSV) uploaded from ERPs to Pepperi FTP. The process in charge of this is back up at full speed, however currently working hard to service all files coming up. A queue has been generated and will take a few hours to release.
The immediate result is that data uploaded from ERPs in CSV format (as opposed to Dataflows) will take longer to load up (up to 20 minutes delay)
Status page will update when returning back to normal.

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