Outage in Percy

Partial Service Disruption

Resolved Major
June 12, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available.
Components affected
Percy API Percy Rendering infrastructure
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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/12/2025 08:56PM

This incident has been resolved.

MONITORING 4 months ago - at 06/12/2025 08:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 06/12/2025 07:42PM

We are experiencing a partial service disruption due to widespread outages with our cloud providers, including Cloudflare and GCP. Our team is actively monitoring the situation and will post further updates as they become available.

INVESTIGATING 4 months ago - at 06/12/2025 06:44PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/12/2025 06:32PM

We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue.
We will provide an update as soon as more information is available.

Latest Percy outages

Intermittent API timeouts and 503s - 5 months ago
Slowness issues in Percy - builds taking longer to finish - 6 months ago
Percy API faced degradation for brief period - 8 months ago
Incorrect snapshots with SSL error being shown when using Safari on Desktop as a browser - 10 months ago
Degraded performance in percy - builds taking longer to finish - over 1 year ago

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