Outage in Percy

Partial Service Disruption

Resolved Major

June 12, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available.

Components affected

Percy API Percy Rendering infrastructure

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/12/2025 08:56PM

This incident has been resolved.

MONITORING 11 months ago - at 06/12/2025 08:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 06/12/2025 07:42PM

We are experiencing a partial service disruption due to widespread outages with our cloud providers, including Cloudflare and GCP. Our team is actively monitoring the situation and will post further updates as they become available.

INVESTIGATING 11 months ago - at 06/12/2025 06:44PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/12/2025 06:32PM

We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue.
We will provide an update as soon as more information is available.

Latest Percy outages

AI features unavailable on Percy builds - 9 days ago

API failures for percy builds - 3 months ago

We are experiencing Percy build failures due to ongoing Cloudflare outage - 5 months ago

Percy Review Agent is experiencing degraded performance and partial outage - 6 months ago

Intermittent API timeouts and 503s - 11 months ago

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