Outage in Percy
AI features unavailable on Percy builds
Resolved MinorIncident Report
Summary AI Generated
Percy's AI features including NL descriptions, AI ignore, Build Summary, and Bug classification were unavailable for builds created during a 2-hour incident. All non-AI features and dashboard functions remained fully operational with no performance impact to standard Percy workflows. The issue was resolved with a fix deployed, and all AI features became available for builds created after 11:15 PDT.
We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/15/2026 06:31PM
This incident has been resolved.
MONITORING
9 days ago - at 04/15/2026 06:31PM
A fix is implemented and deployed. We are monitoring the situation. All builds created after 11:15 PDT should have all AI features available.
INVESTIGATING
9 days ago - at 04/15/2026 06:10PM
We are continuing to investigate this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.
All dashboard functions are fully functional and should not affect the standard percy workflow for the clients.
INVESTIGATING
9 days ago - at 04/15/2026 06:09PM
We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.
Latest Percy outages
API failures for percy builds - 3 months ago
Partial Service Disruption - 11 months ago
Intermittent API timeouts and 503s - 11 months ago
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