Investigating Issues Loading Hotel Trips

The core issue affecting hotel itineraries has been identified, and a fix is currently being deployed. No new bookings or trips are affected following our earlier system rollback. Our team is now applying a targeted fix to restore access for any previously impacted trip pages. We are monitoring the situation closely and will provide a final update once access is fully restored.

We are currently fixing an issue where customers may see a blank page when viewing trips with hotels or experience errors searching for hotels. Trips with only flights or trains are working normally. Our team has identified the cause and is rolling back a recent update to restore full service. We apologize for the inconvenience and will share an update shortly.

We are currently working to fix an issue where some customers are seeing a blank page when trying to view trips that include hotel bookings. Trips that only contain flights or train bookings are loading normally. Our team has identified the cause and is actively working on a solution to restore full access to affected trip details. We apologize for the inconvenience and will update you here as soon as this is resolved.