Outage in Permutive

Permutive dashboard outage

Resolved Major
June 05, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We've identified an issue which is preventing the majority of customers from accessing the Permutive dashboard. Our engineering team have identified the root cause and are currently implementing fix. Permutive SDKs, APIs and other critical functionality remain fully operational.
Components affected
Permutive Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/05/2023 07:05PM

This incident has now been fully resolved.

MONITORING over 2 years ago - at 06/05/2023 05:45PM

All Permutive functionality has returned to normal with one exception. Those customers who participate on our advertiser platform may see errors when the SDK requests advertiser cohort IDs from our cloud. Our engineering team is currently working on a resolution to this.

MONITORING over 2 years ago - at 06/05/2023 03:47PM

Our engineering team have implemented a fix and dashboard access has been restored for the majority of customers. We are continuing to monitor our systems and ensure ongoing stability.

IDENTIFIED over 2 years ago - at 06/05/2023 03:00PM

We've identified an issue which is preventing the majority of customers from accessing the Permutive dashboard. Our engineering team have identified the root cause and are currently implementing fix. Permutive SDKs, APIs and other critical functionality remain fully operational.

Latest Permutive outages

Permutive SDK & Dashboard outage - about 1 month ago
Infrastructure issues - 11 months ago
Permutive Events API outage - over 1 year ago
Dashboard Access - over 1 year ago
Audience and Campaign Insights data degredation - over 1 year ago

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