Outage in Perplexity
Issue with usage based billing
Resolved Major
September 03, 2026 - Started 20 days ago
- Lasted 40 minutes
Incident Report
Summary AI Generated
Perplexity's Computer service experienced a major incident where it incorrectly reported insufficient credits to users, causing degraded functionality. A fix was implemented approximately 14 minutes after the issue began, with the team monitoring results. The incident lasted 40 minutes in total.
Computer is degraded. It is reporting insufficient credits wrongfully
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Latest Updates ( sorted recent to last )
INVESTIGATING
20 days ago - at 09/03/2026 08:30PM
Computer is degraded. It is reporting insufficient credits wrongfully
MONITORING
20 days ago - at 09/03/2026 08:44PM
We implemented a fix and are currently monitoring the result.
Latest Perplexity outages
Computer Tasks Degraded - 23 days ago
Computer Sandbox Errors - about 1 month ago
Investigating API issue - about 1 month ago
Computer Sandbox Issue - about 2 months ago
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