Intermittent DNS Resolution Errors to withpersona.com

Our DNS provider has completed their mitigation work. Our testing has shown no DNS resolution failures for the past 15 minutes.

We're moving the status of this incident to monitoring and we continue to keep an eye on the fixes to ensure nothing regresses.

We continue to work with our DNS provider to rollback recent changes they've made that are negatively impacting DNS resolution for withpersona.com "withpersona.com": http://withpersona.com.

Retrying requests that fail to resolve withpersona.com "withpersona.com": http://withpersona.com is a safe and effective way to mitigate the issue until our provider can solve the problem.

Our DNS vendor has identified the issue and is performing a rollback of a recent change.

We are preparing a contingency plan should the rollback not remedy the situation.

We continue to recommend retrying requests, where possible, to mitigate the intermittent DNS lookup failures.

Since approximately 20:00 UTC, we are intermittently seeing no address associated with withpersona.com when resolving DNS. We are working with our provider to remedy. We recommend retrying requests if possible.