Is Persona Down? Check current status

Check if Persona is down, official outages, user-reported issues, and outages map.

Current Persona status

Persona is working normally

Updated from Persona official status page

Persona not working for you?

Persona service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Persona Outage Map

View Persona Reports Map

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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Persona recent outages and downtime history

IsDown has tracked 137 incidents since started monitoring Persona status in September 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Persona outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 24, 2025
04:32 PM PDT
Minor
Increased latency on webhooks
We are investigating increased latencies on webhook responses for US-based organizations.
about 2 hours
Oct 24, 2025
11:36 AM PDT
Minor
Increased Latency
We're currently investigating elevated response times across the US and EU regions. We'll post an...
about 5 hours
Oct 07, 2025
09:15 AM PDT
Minor
Elevated latency and canceled TIN verifications
Starting 15:22 UTC we saw increased cancellations for TIN verifications across the Persona platfo...
about 2 hours
Oct 06, 2025
02:51 PM PDT
Minor
Increased Latency and Errors
Between 18:04 and 18:10 UTC, we saw elevated response times and errors for portion of the Persona...
22 minutes
Sep 26, 2025
01:23 AM PDT
Minor
Degraded Performance in APAC
Since 7:50 UTC on September 26th we've seen elevated errors for users due to an ongoing incident ...
about 1 hour
Sep 12, 2025
09:01 AM PDT
Minor
Persona Transactions temporarily unavailable
We're observing limited availability on the Persona Dashboard. More details to follow shortly.
about 4 hours
Sep 11, 2025
05:11 PM PDT
Minor
Investigating increased latency across the platform
We are seeing increased latency across the platform. Updates to follow shortly.
about 1 hour
Sep 03, 2025
03:35 PM PDT
Minor
Increased workflow run errors in all regions
Starting Sept. 2nd 20:00 UTC, we've started experiencing elevated workflow run errors. Our team i...
about 3 hours
Aug 29, 2025
07:38 AM PDT
Minor
Increased latency
We're currently investigating elevated response times that started at 11:11UTC impacting customer...
18 minutes
Aug 25, 2025
07:33 AM PDT
Minor
Increased Latency
Starting 14:00 UTC we saw elevated response times across the Persona platform for a portion of US...
30 minutes
Sign up to check more outage history

Be the first to know when Persona goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Persona status

See what users are saying about Persona issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Emily - Persona not working for identity verification.

  • Audrey - Taking photo of passport but never being able to upload..

  • Joe - Attempting to verify identity times out.

  • Sara - This app stopped working for me on Sunday 1/5. It still isn’t functioning. I have sent 3 messages to support. I deleted and reinstalled the app in case there was an update that didn’t process. Everything was working fine until all of a sudden it’s been five days. I’m worrying. This app will never....

    Reports

  • Vicki - There seems to be a bug. I am trying to edit a video and it just closes.

  • Morgan - Trying to use Persona through LinkedIn and it says something unexpected happened every time I try..

  • Jason - Persona is not working on the spark app for iOS. .

  • Kristin - Keeps returning a 400 error after uploading license and facial scan while trying to schedule home tours. .

  • Cheryl - ID verification not working on etsy and chat is not loading on persona website .

  • Jacob - Facial recognition not working on dasher app.

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View all services Start Monitoring Your Dependencies

Identity verification platform providing iOS, Android, and Web SDKs, API access, customizable workflows, and a dashboard for real-time reporting and management.

Monitoring Persona since September 2021

Tracking 7 Persona services and regions

Need help? Try here:
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Check their status page.

32 incidents in 2025

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Early Outage Detection

Alerts 30+ minutes before official updates

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How to monitor the status of Persona and all your dependencies?

IsDown is a status page aggregator that monitors if Persona and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Persona, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Persona?

IsDown monitors Persona health in almost real-time

Every few minutes we go to the status page of Persona (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Persona's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Persona, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Persona and other services.

One status page to monitor all your external dependencies

What you get when monitoring Persona with IsDown

Track Persona incidents and downtimes by severity

IsDown checks Persona official status page for major/minor outages or downtimes. A major outage is when Persona experiences a critical issue that severely affects one or more services/regions. A minor incident is when Persona experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Persona outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Persona

Persona and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Persona outages and downtimes

IsDown collects all information from the outages published in Persona status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the Persona outages that impact your business

IsDown monitors Persona and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Persona but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Persona and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Persona and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Persona or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Persona and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Persona or other services

Send outage information from Persona and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Persona and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Persona and other services to your tools

Share Persona status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Persona down?'

Start Monitoring for Free
Share Persona status in your status page

Persona Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Persona outages, IsDown monitors Persona's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Persona status page monitoring with real-time incident details.
Monitor 4,522+ services including Persona in a single dashboard.
Instant Persona outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Persona official status and user-reported issues.
Maintenance feed for Persona
Granular alerts filtering by Persona components and regions.
Start Monitoring Persona with IsDown

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Frequently Asked Questions

Is Persona down today?

Persona isn't down. You can check Persona status and incident details on the top of the page. IsDown continuously monitors Persona official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Persona status?

Persona is currently operational. You can check Persona status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Persona outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Persona down today or just slow?

Currently there's no report of Persona being slow. Check on the top of the page if there are any reported problems by other users.

How are Persona outages detected?

IsDown monitors the Persona official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Persona having an outage right now?

Persona last outage was on October 24, 2025 with the title "Increased latency on webhooks"

How to check if Persona is down?

Why use IsDown to monitor Persona instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Persona and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Persona?

IsDown and DownDetector help users determine if Persona is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Persona's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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