Live Persona status. See if Persona is down, view recent outages, and get real-time alerts when problems start.
Persona is operational
IsDown pulls data from Persona's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 119 incidents since started monitoring Persona status in September 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
11 days ago · lasted 4 days
Since May 8th 17:37 UTC, we've experienced long latency time when creating exports via Persona's Dashboard that resulted in timeouts. We're actively working on resolving this issue and will post an update when service is back to normal.
17 days ago · lasted about 3 hours
We are currently investigating increased latency on Workflows processing in the US region.
20 days ago · lasted about 2 hours
We're currently investigating elevated response times for traffic being processed in our US region. We'll post an update soon.
We've tracked and collected 119 incidents since started monitoring Persona status
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Audrey
Taking photo of passport but never being able to upload.
Joe
Attempting to verify identity times out
Sara
This app stopped working for me on Sunday 1/5. It still isn’t functioning. I have sent 3 messages to support. I deleted and reinstalled the app in case there was an update that didn’t process. Everything was working fine until all of a sudden it’s been five days. I’m worrying. This app will never...
Vicki
There seems to be a bug. I am trying to edit a video and it just closes
Morgan
Trying to use Persona through LinkedIn and it says something unexpected happened every time I try.
Jason
Persona is not working on the spark app for iOS.
Kristin
Keeps returning a 400 error after uploading license and facial scan while trying to schedule home tours.
Cheryl
ID verification not working on etsy and chat is not loading on persona website
Jacob
Facial recognition not working on dasher app
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
Services commonly monitored together with Persona
Persona isn't down. You can check Persona status and incident details on the top of the page. IsDown continuously monitors Persona official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Persona is currently operational. You can check Persona status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Persona being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Persona official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Persona last outage was on May 09, 2025 with the title "Dashboard Export Functionality Timeout"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Persona and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Persona with maximum flexibility
IsDown monitors Persona for major outages. A major outage is when Persona experiences a critical issue that severely affects one or more services/regions. When Persona marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Persona status page for minor outages. A minor outage is when Persona experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Persona status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Persona and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Persona and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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