DataGrail status updated
DataGrail is working normally
This chart shows the number of user-reported issues for DataGrail service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report DataGrail is down. The map shows recent DataGrail outages from around the world.
DataGrail Outage MapIn the last 90 days, DataGrail had 1 incident with a median duration of 3 hours 4 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check DataGrail status history below. IsDown detects when DataGrail is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We’re currently investigating an issue causing Privacy Request Intake Forms to load more slowly t...
|
Jan 08, 2026 at 08:20 PM UTC
|
about 3 hours |
|
Some customers have reported Direct Contact Processors are unable to submit request results. We b...
|
Aug 26, 2025 at 04:58 PM UTC
|
about 4 hours |
|
We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrai...
|
Nov 12, 2024 at 07:49 PM UTC
|
about 1 hour |
|
Users are experiencing an error when attempting to submit a Privacy Request. The issue has been i...
|
Aug 12, 2024 at 05:28 PM UTC
|
about 1 hour |
|
We have identified an issue with logging into DataGrail via Microsoft SSO only.
We are actively ...
|
Apr 06, 2023 at 11:37 PM UTC
|
Ongoing |
|
We have identified an issue with Direct Contact Integrations that have reached their 14-day expir...
|
Oct 11, 2022 at 09:29 PM UTC
|
Ongoing |
|
We have identified an issue with Direct Contact integrations that were newly connected on or afte...
|
Oct 03, 2022 at 08:02 PM UTC
|
Ongoing |
|
We have identified an issue with Hybrid integrations not sending Direct Contact emails to Process...
|
Aug 31, 2022 at 10:41 PM UTC
|
Ongoing |
|
DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or Microso...
We have identified an issue with DataGrail Account Invites leading to 500 errors for Customers th...
|
Feb 11, 2022 at 08:22 PM UTC
|
Ongoing |
|
We have identified an issue with data subject requesters hitting an error when attempting to veri...
|
Feb 10, 2022 at 04:18 PM UTC
|
Ongoing |
Check if any DataGrail component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| Intake Forms status | OK | View details |
| Live Data Map status | OK | View details |
| Request Manager status | OK | View details |
IsDown has monitored DataGrail continuously since April 2024, tracking this Compliance Management for 1 year. Over that time, we've documented 19 outages and incidents, averaging 0.9 per month. When DataGrail goes down, incidents typically resolve within 183 minutes based on historical data.
We monitor DataGrail's official status page across 3 components. IsDown interprets DataGrail statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if DataGrail is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track DataGrail status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks DataGrail's status page every few minutes, across all 3 components. We combine official status data with user reports to detect when DataGrail is down, often before the vendor announces it.
When DataGrail status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks DataGrail official status page for major/minor outages or downtimes. A major outage is when DataGrail experiences a critical issue that severely affects one or more services/regions. A minor incident is when DataGrail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DataGrail outage, we send you an alert and update your dashboard and status page.
DataGrail and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in DataGrail status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DataGrail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DataGrail and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for DataGrail outage alerts like Downdetector? IsDown monitors DataGrail's official status page for verified incident data, not just user reports. Know exactly when DataGrail is down, which components are affected, and when service health is restored. Here's why official DataGrail status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official DataGrail status page monitoring. Know when DataGrail is down with real time incident details. | ||
| Monitor 5,450+ services including DataGrail in a single dashboard. | ||
| Instant DataGrail outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: DataGrail official status plus user reports for early outage detection. | ||
| Maintenance feed for DataGrail | ||
| Granular alerts filtering by DataGrail components and regions. |
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DataGrail isn't down. You can check DataGrail status and incident details on the top of the page. IsDown continuously monitors DataGrail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DataGrail is currently operational. You can check DataGrail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DataGrail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DataGrail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DataGrail last outage was on January 08, 2026 with the title "Privacy Request Intake Forms Experiencing Slow Load Times"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DataGrail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if DataGrail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DataGrail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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