Check if DataGrail is down, recent outages, user-reported issues, and outages map.
DataGrail is working normally
Monitor DataGrail in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more DataGrail status data.
IsDown has tracked 18 incidents since started monitoring DataGrail status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Aug 26, 2025
12:58 PM EDT
|
Major | Direct Contact Form Submission Error | about 4 hours |
Nov 12, 2024
02:49 PM EST
|
Major | Access to DataGrail via Okta SSO Impacted | about 1 hour |
Aug 12, 2024
01:28 PM EDT
|
Major | Intake Form Submission Errors | about 1 hour |
Apr 06, 2023
07:37 PM EDT
|
Major | Trouble logging into DataGrail via Microsoft SSO | Ongoing |
Oct 11, 2022
05:29 PM EDT
|
Minor | Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date | Ongoing |
Oct 03, 2022
04:02 PM EDT
|
Minor | Direct Contact Integrations Not Initiating Email Workflow | Ongoing |
Aug 31, 2022
06:41 PM EDT
|
Minor | Hybrid Integrations Not Sending Direct Contact Emails to Processors | Ongoing |
Feb 11, 2022
03:22 PM EST
|
Minor | DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or Microso... | Ongoing |
Feb 10, 2022
11:18 AM EST
|
Major | Data Subject Requesters Unable to Verify Email Address | Ongoing |
Dec 15, 2021
11:01 AM EST
|
Major | Network Connectivity Issues | Ongoing |
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Component | Status |
---|---|
Request Manager | OK |
Live Data Map | OK |
Intake Forms | OK |
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Quickly access the status of DataGrail and 4,522+ services
DataGrail is a privacy management platform that offers tools for automating data subject requests, mapping data flows, and managing consent via intake forms.
Monitoring DataGrail since April 2024
Tracking 3 DataGrail services and regions
1 incident in 2025
Number of Incidents
0 issues
Last incident
44 days ago
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DataGrail isn't down. You can check DataGrail status and incident details on the top of the page. IsDown continuously monitors DataGrail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DataGrail is currently operational. You can check DataGrail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DataGrail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DataGrail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DataGrail last outage was on August 26, 2025 with the title "Direct Contact Form Submission Error"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DataGrail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if DataGrail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DataGrail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor DataGrail with maximum flexibility
IsDown monitors DataGrail for major outages. A major outage is when DataGrail experiences a critical issue that severely affects one or more services/regions. When DataGrail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DataGrail status page for minor outages. A minor outage is when DataGrail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DataGrail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DataGrail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DataGrail and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DataGrail and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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