Is DataGrail Down? Check current status

Check if DataGrail is down, official outages, user-reported issues, and outages map.

Current DataGrail status

DataGrail is working normally

Updated from DataGrail official status page

DataGrail not working for you?

DataGrail service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
DataGrail Outage Map

View DataGrail Reports Map

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DataGrail recent outages and downtime history

IsDown has tracked 18 incidents since started monitoring DataGrail status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official DataGrail outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 26, 2025
09:58 AM PDT
Major
Direct Contact Form Submission Error
Some customers have reported Direct Contact Processors are unable to submit request results. We b...
about 4 hours
Nov 12, 2024
11:49 AM PST
Major
Access to DataGrail via Okta SSO Impacted
We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrai...
about 1 hour
Aug 12, 2024
10:28 AM PDT
Major
Intake Form Submission Errors
Users are experiencing an error when attempting to submit a Privacy Request. The issue has been i...
about 1 hour
Apr 06, 2023
04:37 PM PDT
Major
Trouble logging into DataGrail via Microsoft SSO
We have identified an issue with logging into DataGrail via Microsoft SSO only. We are actively ...
Ongoing
Oct 11, 2022
02:29 PM PDT
Minor
Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date
We have identified an issue with Direct Contact Integrations that have reached their 14-day expir...
Ongoing
Oct 03, 2022
01:02 PM PDT
Minor
Direct Contact Integrations Not Initiating Email Workflow
We have identified an issue with Direct Contact integrations that were newly connected on or afte...
Ongoing
Aug 31, 2022
03:41 PM PDT
Minor
Hybrid Integrations Not Sending Direct Contact Emails to Processors
We have identified an issue with Hybrid integrations not sending Direct Contact emails to Process...
Ongoing
Feb 11, 2022
12:22 PM PST
Minor
DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or Microso...
We have identified an issue with DataGrail Account Invites leading to 500 errors for Customers th...
Ongoing
Feb 10, 2022
08:18 AM PST
Major
Data Subject Requesters Unable to Verify Email Address
We have identified an issue with data subject requesters hitting an error when attempting to veri...
Ongoing
Dec 15, 2021
08:01 AM PST
Major
Network Connectivity Issues
Users may experience intermittent issues connecting and logging into the DataGrail platform. Data...
Ongoing
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Looking to track DataGrail outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about DataGrail status

See what users are saying about DataGrail issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

DataGrail components or services current status

Component Status Details
Intake Forms status OK View details
Live Data Map status OK View details
Request Manager status OK View details

Users who monitor DataGrail status also monitor these services

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OK
PrinterLogic

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OK
SMTP

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OK
Slack

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OK
Cloudflare

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Microsoft Azure

Microsoft Azure

OK
VictorOps

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OK
AWS

AWS

OK
Stripe

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Vertex

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DataGrail is a privacy management platform that offers tools for automating data subject requests, mapping data flows, and managing consent via intake forms.

Monitoring DataGrail since April 2024

Tracking 3 DataGrail services and regions

Need help? Try here:
Support at website.
Check their status page.

1 incident in 2025

How to monitor the status of DataGrail and all your dependencies?

IsDown is a status page aggregator that monitors if DataGrail and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when DataGrail, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors DataGrail?

IsDown monitors DataGrail health in almost real-time

Every few minutes we go to the status page of DataGrail (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of DataGrail's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in DataGrail, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DataGrail and other services.

What you get when monitoring DataGrail with IsDown

Track DataGrail incidents and downtimes by severity

IsDown checks DataGrail official status page for major/minor outages or downtimes. A major outage is when DataGrail experiences a critical issue that severely affects one or more services/regions. A minor incident is when DataGrail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DataGrail outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with DataGrail

DataGrail and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of DataGrail outages and downtimes

IsDown collects all information from the outages published in DataGrail status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming DataGrail maintenance events

DataGrail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the DataGrail outages that impact your business

IsDown monitors DataGrail and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DataGrail but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor DataGrail and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with DataGrail or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DataGrail and other services.

Start Monitoring for Free

Send outage information from DataGrail and other services to your tools

IsDown integrates with 20+ tools. Connect the status of DataGrail and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share DataGrail status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DataGrail down?'

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DataGrail Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect DataGrail outages, IsDown monitors DataGrail's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official DataGrail status page monitoring with real-time incident details.
Monitor 4,522+ services including DataGrail in a single dashboard.
Instant DataGrail outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of DataGrail official status and user-reported issues.
Maintenance feed for DataGrail
Granular alerts filtering by DataGrail components and regions.
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Frequently Asked Questions

Is DataGrail down today?

DataGrail isn't down. You can check DataGrail status and incident details on the top of the page. IsDown continuously monitors DataGrail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DataGrail status?

DataGrail is currently operational. You can check DataGrail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DataGrail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DataGrail down today or just slow?

Currently there's no report of DataGrail being slow. Check on the top of the page if there are any reported problems by other users.

How are DataGrail outages detected?

IsDown monitors the DataGrail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DataGrail having an outage right now?

DataGrail last outage was on August 26, 2025 with the title "Direct Contact Form Submission Error"

How to check if DataGrail is down?

Why use IsDown to monitor DataGrail instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DataGrail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring DataGrail?

IsDown and DownDetector help users determine if DataGrail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DataGrail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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