DataGrail status updated
DataGrail is working normally
This chart shows the number of user-reported issues for DataGrail service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where DataGrail users are reporting performance issues or downtime. The map shows recent outages from around the world.
DataGrail Outage MapIn the last 90 days, DataGrail had 1 incident with a median duration of 3 hours 4 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check out the latest outages detected by IsDown for DataGrail. It will show official outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We’re currently investigating an issue causing Privacy Request Intake Forms to load more slowly t...
|
Jan 08, 2026 at 08:20 PM UTC
|
about 3 hours |
|
Some customers have reported Direct Contact Processors are unable to submit request results. We b...
|
Aug 26, 2025 at 04:58 PM UTC
|
about 4 hours |
|
We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrai...
|
Nov 12, 2024 at 07:49 PM UTC
|
about 1 hour |
|
Users are experiencing an error when attempting to submit a Privacy Request. The issue has been i...
|
Aug 12, 2024 at 05:28 PM UTC
|
about 1 hour |
|
We have identified an issue with logging into DataGrail via Microsoft SSO only.
We are actively ...
|
Apr 06, 2023 at 11:37 PM UTC
|
Ongoing |
|
We have identified an issue with Direct Contact Integrations that have reached their 14-day expir...
|
Oct 11, 2022 at 09:29 PM UTC
|
Ongoing |
|
We have identified an issue with Direct Contact integrations that were newly connected on or afte...
|
Oct 03, 2022 at 08:02 PM UTC
|
Ongoing |
|
We have identified an issue with Hybrid integrations not sending Direct Contact emails to Process...
|
Aug 31, 2022 at 10:41 PM UTC
|
Ongoing |
|
DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or Microso...
We have identified an issue with DataGrail Account Invites leading to 500 errors for Customers th...
|
Feb 11, 2022 at 08:22 PM UTC
|
Ongoing |
|
We have identified an issue with data subject requesters hitting an error when attempting to veri...
|
Feb 10, 2022 at 04:18 PM UTC
|
Ongoing |
Check the current status of the 3 components, services, or regions being monitored for DataGrail.
| Component | Status | Details |
|---|---|---|
| Intake Forms status | OK | View details |
| Live Data Map status | OK | View details |
| Request Manager status | OK | View details |
IsDown has maintained continuous monitoring of DataGrail, a Compliance Management solution, since April 2024. Our database contains 19 documented incidents from the past 1 year, giving us deep insight into DataGrail's reliability patterns and typical resolution times. We parse DataGrail's official status page across all 3 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When DataGrail experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor DataGrail and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of DataGrail (and 5,420+ other services) for issues. We collect the status and outage information across all 3 DataGrail components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from DataGrail and other services, focusing only on those affecting your business.
IsDown checks DataGrail official status page for major/minor outages or downtimes. A major outage is when DataGrail experiences a critical issue that severely affects one or more services/regions. A minor incident is when DataGrail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DataGrail outage, we send you an alert and update your dashboard and status page.
DataGrail and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in DataGrail status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DataGrail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DataGrail and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DataGrail but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from DataGrail and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of DataGrail and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DataGrail down?'
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Need similar to Downdetector DataGrail alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect DataGrail outages, IsDown monitors DataGrail's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official DataGrail status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including DataGrail in a single dashboard. | ||
| Instant DataGrail outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of DataGrail official status and user-reported issues. | ||
| Maintenance feed for DataGrail | ||
| Granular alerts filtering by DataGrail components and regions. |
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DataGrail isn't down. You can check DataGrail status and incident details on the top of the page. IsDown continuously monitors DataGrail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DataGrail is currently operational. You can check DataGrail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DataGrail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DataGrail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DataGrail last outage was on January 08, 2026 with the title "Privacy Request Intake Forms Experiencing Slow Load Times"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DataGrail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if DataGrail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DataGrail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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