Outage in DataGrail

Access to DataGrail via Okta SSO Impacted

Resolved Major
November 12, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/12/2024 08:30PM

This incident has been resolved. All customers using Okta SSO to access DataGrail can do so successfully.

IDENTIFIED 4 months ago - at 11/12/2024 08:11PM

The issue has been identified and fix is being implemented.

INVESTIGATING 4 months ago - at 11/12/2024 07:49PM

We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.

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