Outage in DataGrail
Access to DataGrail via Okta SSO Impacted
Resolved MajorIncident Report
We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/12/2024 08:30PM
This incident has been resolved. All customers using Okta SSO to access DataGrail can do so successfully.
IDENTIFIED
over 1 year ago - at 11/12/2024 08:11PM
The issue has been identified and fix is being implemented.
INVESTIGATING
over 1 year ago - at 11/12/2024 07:49PM
We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.
Latest DataGrail outages
Privacy Request Intake Forms Experiencing Slow Load Times - 3 months ago
Direct Contact Form Submission Error - 8 months ago
Intake Form Submission Errors - over 1 year ago
Trouble logging into DataGrail via Microsoft SSO - about 3 years ago
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