Outage in DataGrail

Access to DataGrail via Okta SSO Impacted

Resolved Major
November 12, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.

Need to monitor DataGrail outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/12/2024 08:30PM

This incident has been resolved. All customers using Okta SSO to access DataGrail can do so successfully.

IDENTIFIED 12 months ago - at 11/12/2024 08:11PM

The issue has been identified and fix is being implemented.

INVESTIGATING 12 months ago - at 11/12/2024 07:49PM

We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.

Latest DataGrail outages

Direct Contact Form Submission Error - 2 months ago
Intake Form Submission Errors - about 1 year ago
Trouble logging into DataGrail via Microsoft SSO - over 2 years ago
Direct Contact Integrations Closing Requests without Completion after 14 Day Due Date - about 3 years ago
Direct Contact Integrations Not Initiating Email Workflow - about 3 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook