Is Avalara Down?

This page shows the live Avalara status so you can confirm in seconds if Avalara is down.

Avalara current status

Updated

Avalara is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Avalara issues.
Refresh the page to see the latest updates.

Avalara user-reported issues in the last 24 hours

This chart displays the number of user-reported Avalara problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Avalara outage history

IsDown has tracked 128 incidents since started monitoring Avalara downtimes in April 2020. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 08 2025

    about 7 hours ago · lasted 25 minutes

    AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

  • May 06 2025

    3 days ago · lasted 42 minutes

    AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

  • Apr 25 2025

    13 days ago · lasted 13 minutes

    Avalara VAT Reporting (Cloud) customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

  • Apr 15 2025

    23 days ago · lasted about 1 hour

    Avalara AvaTax customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

  • Apr 14 2025

    24 days ago · lasted 5 minutes

    The response team has addressed the issue impacting Avalara Cross Border and continues to monitor service to ensure the return of full service for all customers.

  • Apr 2020 ...
    IsDown started monitoring Avalara status

    We've tracked and collected 128 incidents since started monitoring Avalara status

Sign up and check all outage history

Latest user comments about Avalara issues

  • S

    Sarah

    Avalara AvaTax

    Ava Tax will not load to view customer transactions

  • R

    Renu

    not collecting sales tax on my shopify site

  • V

    Valencia

    Avalara Tax service taking too long to respond

  • M

    Michelle

    Avalara site not Responding

  • A

    Ava

    Transactions page is not loading

  • T

    TJ

    Cannot ping from system and https://status.avalara.com/ is unreachable

  • J

    Jean

    Not able to log in. It just spins

  • A

    Alyssa

    I am trying to log into Avalara, and it just spins. I've tried two browsers and incognito windows.

  • K

    Katy

    Login page for product portal is down.

  • D

    dawn

    keeps spinning when trying to login

  • J

    Jon

    Consistent timeouts when creating tax transactions starting 15-20 minutes ago

  • J

    Jamison

    Avalara admin is down for 15 mins and counting.

  • Christin

    Avatax not showing up in our QBO.

  • J

    Joshua

    cant login in. not only person in org

  • M

    Michael

    Avalara AvaTax

    Multiple Sales Reps Have reported an error message on sales reports saying that "This document has not used AvaTax service"

  • J

    Janine

    sign in button not working

  • D

    Dave

    Avalara AvaTax

    Tax calculations for sales orders with over 100 lines fail. Smaller orders still functioning.

Avalara outages in the last 30 days

Number of Incidents

6 issues

Last incident

0 days ago

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Having problems with Avalara? What can you do?

  1. First, stay calm.

    • We know it's stressful when Avalara is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the Avalara outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Avalara already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Avalara status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Avalara is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did Avalara recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Avalara status changes?

IsDown offers an easy way to monitor Avalara with maximum flexibility

Major Outages Notifications

IsDown monitors Avalara for major outages. A major outage is when Avalara experiences a critical issue that severely affects one or more services/regions. When Avalara marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Avalara status page for minor outages. A minor outage is when Avalara experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Avalara status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Avalara publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Avalara and all their 50 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Avalara and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Avalara down today?

Avalara isn't down. You can check Avalara status and incident details on the top of the page. IsDown continuously monitors Avalara official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Avalara status?

Avalara is currently operational. You can check Avalara status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Avalara outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Avalara slow today?

Currently there's no report of Avalara being slow. Check on the top of the page if there are any reported problems by other users.

How are Avalara outages detected?

IsDown monitors the Avalara official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Avalara outage?

Avalara last outage was on May 08, 2025 with the title "AvaTax UI Service Degradation"

Avalara not working for you? How do I know if Avalara is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Avalara status and outages?

Why use IsDown to monitor Avalara instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Avalara and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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