Outage in Avalara

Brazil Tax Docs service Down

Resolved Major
August 11, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Brazil Tax Docs customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Components affected
Avalara Tax Docs
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/11/2025 08:14AM

The Brazil Tax Docs service has been fully restored.

MONITORING 2 months ago - at 08/11/2025 08:08AM

The response team has addressed the issue impacting Brazil Tax Docs and continues to monitor service to ensure the return of full service for all customers.

IDENTIFIED 2 months ago - at 08/11/2025 07:49AM

Brazil Tax Docs customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

INVESTIGATING 2 months ago - at 08/11/2025 06:44AM

Brazil Tax Docs customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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