Outage in Avalara
Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing
Resolved MinorIncident Report
Summary AI Generated
Avalara's Exemption Certificate Management service experienced degraded performance for 6.8 hours due to a backlog of tasks causing processing delays. Customers encountered reduced service levels during this period. The response team identified the root cause and fully restored the service.
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/21/2026 01:52AM
The Avalara Exemption Certificate Management service has been fully restored.
IDENTIFIED
about 4 hours ago - at 04/21/2026 12:00AM
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
INVESTIGATING
about 9 hours ago - at 04/20/2026 07:06PM
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
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