Outage in Persona
Widespread platform outage due to Google Cloud issues
Resolved Major
June 12, 2025 - Started 11 months ago
- Lasted about 4 hours
Incident Report
We are experiencing a widespread outage across our platform in all regions due to a severe ongoing issue with Google Cloud.
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Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 06/12/2025 10:13PM
We have now fully recovered from the Google Cloud outage. All systems are operational. Thank you for your patience.
MONITORING
11 months ago - at 06/12/2025 09:07PM
We have recovered in all regions and are closely monitoring systems as traffic resumes. We will continue to work with Google Cloud to root cause the issues.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
MONITORING
11 months ago - at 06/12/2025 08:49PM
We have recovered in all regions and are closely monitoring systems as traffic resumes. We will continue to work with Google Cloud to root cause the issues.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
MONITORING
11 months ago - at 06/12/2025 08:34PM
We have recovered in all regions and are closely monitoring systems as traffic resumes. We will continue to work with Google Cloud to root cause the issues.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 08:20PM
Google Cloud is beginning to recover. Traffic in our EU region has recovered. Our US region is starting to recover.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 08:16PM
Google Cloud is beginning to recover. Traffic in our EU region has recovered. Our US region is starting to recover.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 08:12PM
Google Cloud is beginning to recover. Traffic in our EU region has recovered. Our US region remains down.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:56PM
Google Cloud is beginning to recover. Traffic in our EU region has recovered. Our US region remains down.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:42PM
We are continuing to investigate this issue with Google Cloud.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:36PM
We are continuing to investigate this issue with Google Cloud.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:20PM
We are continuing to investigate this issue with Google Cloud.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:14PM
We are continuing to investigate this issue with Google Cloud.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:09PM
We are continuing to investigate this issue with Google Cloud.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 07:02PM
We are continuing to investigate this issue with Google Cloud.
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
IDENTIFIED
11 months ago - at 06/12/2025 06:59PM
Google Cloud is working on this issue.
IDENTIFIED
11 months ago - at 06/12/2025 06:46PM
We are continuing to investigate this issue with Google Cloud.
IDENTIFIED
11 months ago - at 06/12/2025 06:40PM
We are continuing to investigate this issue with Google Cloud.
IDENTIFIED
11 months ago - at 06/12/2025 06:34PM
We are continuing to investigate this issue with Google Cloud.
IDENTIFIED
11 months ago - at 06/12/2025 06:29PM
Google Cloud is working on this issue.
INVESTIGATING
11 months ago - at 06/12/2025 06:08PM
We are experiencing a widespread outage across our platform in all regions due to a severe ongoing issue with Google Cloud.
Latest Persona outages
Elevated External API Errors - 13 days ago
Degraded Performance for Verifications - about 1 month ago
Increased latency - about 2 months ago
We are investigating an issue on our platform - about 2 months ago
Elevated workflow latency - 3 months ago
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