Outage in Persona
Elevated External API Errors
Resolved Minor
April 21, 2026 - Started 6 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
The Persona service experienced elevated 400 error response codes affecting customer API requests for 1.6 hours. The issue was resolved through a full rollback performed at 10:12 PM UTC, with monitoring in place to confirm complete resolution.
Customers are experiencing elevated 400 error response codes.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 04/21/2026 11:10PM
Full rollback at 10:12 PM UTC resolved the issue. We are currently monitoring to confirm full resolution.
INVESTIGATING
6 days ago - at 04/21/2026 10:14PM
Customers are experiencing elevated 400 error response codes.
Latest Persona outages
Degraded Performance for Verifications - about 1 month ago
Increased latency - about 1 month ago
We are investigating an issue on our platform - about 2 months ago
Elevated workflow latency - 2 months ago
Degraded performance - 3 months ago
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