Outage in Persona
Degraded Performance for Verifications
Resolved Minor
March 26, 2026 - Started about 1 month ago
- Lasted 24 minutes
Incident Report
Summary AI Generated
The Persona service experienced degraded performance with increased tail latencies affecting verifications for 24 minutes. The engineering team investigated the issue and implemented mitigation efforts. Verification latency returned to normal levels following the successful resolution.
We are currently investigating an issue causing an increase in tail latencies for verifications.
Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/26/2026 11:54PM
Verification latency has improved following mitigation efforts.
INVESTIGATING
about 1 month ago - at 03/26/2026 11:38PM
We are currently investigating an issue causing an increase in tail latencies for verifications.
Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.
Latest Persona outages
Elevated External API Errors - 6 days ago
Increased latency - about 1 month ago
We are investigating an issue on our platform - about 2 months ago
Elevated workflow latency - 2 months ago
Degraded performance - 3 months ago
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