Outage in Persona

Degraded Performance for Verifications

Resolved Minor

March 26, 2026 - Started 6 days ago - Lasted 24 minutes

Incident Report

Summary AI Generated

The Persona service experienced degraded performance with increased tail latencies affecting verifications for 24 minutes. The engineering team investigated the issue and implemented mitigation efforts. Verification latency returned to normal levels following the successful resolution.

We are currently investigating an issue causing an increase in tail latencies for verifications. Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

MONITORING 6 days ago - at 03/26/2026 11:54PM

Verification latency has improved following mitigation efforts.

INVESTIGATING 6 days ago - at 03/26/2026 11:38PM

We are currently investigating an issue causing an increase in tail latencies for verifications.
Our team is actively working to identify the root cause and restore normal performance. We will provide updates as more information becomes available.

Latest Persona outages

Increased latency - 13 days ago

We are investigating an issue on our platform - 21 days ago

Elevated workflow latency - about 1 month ago

Degraded performance - about 2 months ago

Tagging System Errors - 2 months ago

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