Outage in Personio

Partial service disruption | Personio Assistant

Resolved Minor

April 10, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing some issues with the Personio Assistant. It might be temporarily unavailable. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

Components affected

Personio System Verfügbarkeit (System availability) Personio Support Anwendungen (Support applications)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/10/2025 03:50PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/10/2025 03:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 04/10/2025 02:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 04/10/2025 01:45PM

We are continuing to investigate this issue. Support applications are not affected.

INVESTIGATING about 1 year ago - at 04/10/2025 01:44PM

We are continuing to investigate this issue. Support applications might be affected.

INVESTIGATING about 1 year ago - at 04/10/2025 01:43PM

We are currently experiencing some issues with the Personio Assistant. It might be temporarily unavailable.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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