Outage in Personio
Partial service disruption
Resolved MinorIncident Report
Summary AI Generated
Personio experienced a 4.4-hour partial service disruption affecting the payroll module, where approvals were blocked, the payroll module failed to load, salary-related areas became inaccessible, and employee deletion was not possible. The engineering team identified the root cause, implemented a fix, and monitored the system until full resolution was confirmed. The remaining system components remained stable throughout the incident.
We are currently experiencing some issues with the payroll module. The following features are affected:
- Approvals might be blocked
- The Payroll module might not load
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Components affected
Personio System Verfügbarkeit (System availability)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/19/2026 12:26PM
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
MONITORING
4 days ago - at 05/19/2026 10:19AM
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
IDENTIFIED
4 days ago - at 05/19/2026 08:33AM
Deleting employees might also not be possible. We are continuing to work on a fix.
IDENTIFIED
4 days ago - at 05/19/2026 08:17AM
The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load.
A fix is being currently implemented.
INVESTIGATING
4 days ago - at 05/19/2026 08:03AM
We are currently experiencing some issues with the payroll module. The following features are affected:
- Approvals might be blocked
- The Payroll module might not load
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Latest Personio outages
Partial service disruption - 5 days ago
Payroll Approval blocked - 10 days ago
Global service outage - 16 days ago
Personio not loading, customers unable to access - 17 days ago
Partial service disruption - 19 days ago
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