Outage in Personio
Partial service disruption
Resolved MinorIncident Report
Summary AI Generated
Personio experienced a document management issue where signature requests initiated on June 24th incorrectly displayed a "cancelled" status, preventing internal signers from completing them. The incident lasted approximately 47.7 hours, with the rest of the platform remaining fully operational throughout. The root cause was identified and a fix was successfully implemented, fully resolving the issue on July 2nd.
We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.
[If the request is urgent]
We advise to delete the document and restart the whole process.
[If the request is not urgent]
We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Components affected
Personio System Verfügbarkeit (System availability)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/02/2026 08:06AM
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
IDENTIFIED
19 days ago - at 06/30/2026 08:57AM
The issue has been identified. A fix is being currently implemented.
INVESTIGATING
19 days ago - at 06/30/2026 08:26AM
We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.
[If the request is urgent]
We advise to delete the document and restart the whole process.
[If the request is not urgent]
We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Latest Personio outages
Partial service disruption - 2 days ago
Partial service disruption - 6 days ago
Partial service disruption - 17 days ago
Service Disruption - System unavailable - 19 days ago
Partial service disruption - 20 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
