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Outage in Personio

Partial service disruption

Resolved Minor
July 02, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Personio Payroll experienced a 2.5-hour disruption during which changes to employee data, time-off records, and salaries were not being reflected in the payroll system. The rest of the Personio platform remained fully operational throughout the incident. A fix was implemented and confirmed resolved, with all systems returning to normal.

We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 07/02/2026 11:29AM

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

MONITORING 17 days ago - at 07/02/2026 09:07AM

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

INVESTIGATING 17 days ago - at 07/02/2026 09:02AM

We are currently experiencing some issues with Personio Payroll. The following features are affected:
- Changes to employee data may not be reflected in Personio Payroll
- Changes to time off data may not be reflected in Personio Payroll
- Changes to salaries may not be reflected in Personio Payroll

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

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