Outage in Personio
Issue with place holders in offer documents
Resolved MajorIncident Report
Summary AI Generated
**Personio – Offer Document Placeholder Issue** For approximately 3.3 hours, Personio experienced a major incident where placeholders in offer documents were either empty or populated incorrectly. The root cause was identified and a fix was implemented and monitored before full resolution. The incident was fully resolved at 17:17 CEST on July 20, 2026.
Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/20/2026 03:17PM
This incident has been resolved.
MONITORING
1 day ago - at 07/20/2026 01:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 07/20/2026 01:19PM
The issue has been identified and we are implementing a fix.
INVESTIGATING
1 day ago - at 07/20/2026 11:58AM
Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.
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