Outage in PetDesk

Elevated Errors and Latency in Dashboard

Resolved Major
September 06, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the PetDesk status page and multiple sources to provide up-to-date information. Check back with us for the latest PetDesk uptime status.

Outage Details

We are investigating reports of elevated errors in the Dashboard especially surrounding appointment request scheduling, modifications, cancellations, and creation.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/06/2023 03:15PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/06/2023 01:41PM

The source of appointment-related issues and latency this morning has been identified and addressed. Functionality has been restored and we are continuing to monitor.

IDENTIFIED over 1 year ago - at 09/06/2023 01:19PM

The issue has been identified and we are working toward a fix.

INVESTIGATING over 1 year ago - at 09/06/2023 12:56PM

We are investigating reports of elevated errors in the Dashboard especially surrounding appointment request scheduling, modifications, cancellations, and creation.

Latest PetDesk outages

Sync Delays - 7 months ago
Delayed Syncs - 9 months ago
Failed Syncs - about 1 year ago
Dashboard slow load times - about 1 year ago

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