Outage in Philips HSDP

Axeda is partially down

Resolved Major
March 24, 2022 - Started about 3 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Axeda endpoint is failing intermittently, Sev0 case is registered with PTC. PTC and their R&D team is looking into issue.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 03/24/2022 08:39PM

This incident has been resolved.

MONITORING about 3 years ago - at 03/24/2022 08:39PM

The Axeda was restarted at 14:00 UTC. As of 20:00 UTC things appear to be back to normal So this is being closed out

MONITORING about 3 years ago - at 03/24/2022 05:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 03/24/2022 05:03PM

Node which was having issues has been restarted by PTC team. we are closely monitoring for the connection to get stable.

INVESTIGATING about 3 years ago - at 03/24/2022 09:08AM

Axeda endpoint is failing intermittently, Sev0 case is registered with PTC. PTC and their R&D team is looking into issue.

Latest Philips HSDP outages

Axeda endpoint was Down! - about 3 years ago
Axeda Outage - over 3 years ago

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