Outage in Phocas Software

Disruption to Database Builds

Resolved Minor
August 22, 2024 - Started about 1 year ago - Lasted about 10 hours

Incident Report

We are aware of an issue affecting some customer database builds.We are currently investigating this incident.
Components affected
Phocas Software Phocas Analytics - AU Phocas Software Phocas Analytics - Canada Phocas Software Phocas Analytics - US Phocas Software Phocas Budget and Forecasting - AU Phocas Software Phocas Budget and Forecasting - US Phocas Software Phocas Budget and Forecasting - Canada

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 year ago - at 08/22/2024 12:47PM

We are aware of an issue affecting some customer database builds.We are currently investigating this incident.

IDENTIFIED about 1 year ago - at 08/22/2024 12:55PM

We have identified the root cause of the issue and are working on applying the fix to all affected customers

MONITORING about 1 year ago - at 08/22/2024 01:53PM

We implemented a fix and are currently monitoring the result

Latest Phocas Software outages

Issue with Tabs Not Loading in Budgets u0026 Forecasts - about 2 months ago
Outage - UKS Cloud - about 2 months ago
Unplanned Service Outage - 7 months ago
Outage - Phocas AUS - 9 months ago
Performance Degradation - 11 months ago

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