Outage in PhoneBurner

Intermittent issues with outbound calls

Resolved Major
February 28, 2025 - Started 2 months ago - Lasted 39 minutes
Official incident page

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Outage Details

We have identified an issue with some outbound calls through the dialer. This includes call transfers as well. Engineers are actively working through the issues.
Components affected
PhoneBurner Dialer
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2025 02:48PM

Systems are fully operational.

IDENTIFIED 2 months ago - at 02/28/2025 02:26PM

We have identified an issue with some outbound calls through the dialer. This includes call transfers as well. Engineers are actively working through the issues.

Latest PhoneBurner outages

Site performance issues - 27 days ago
Site response speed issues - about 2 months ago
Degraded performance - 6 months ago
Dialer issues - 8 months ago

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