Outage in Phonecheck

Apple Server Issue

Resolved Major
August 13, 2025 - Started 2 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently investigating an issue that is stemming from Apple's Servers experiencing an outage.
Components affected
Phonecheck Apple iOS App

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/14/2025 05:56PM

Good News -- We’re starting to receive reports that the iOS app is operational again.
Please restart Phonecheck, select "Clear Cache" from the options at login, and then try processing your iOS devices.
Let us know if everything is working on your end.

IDENTIFIED 2 months ago - at 08/13/2025 10:07PM

We’re aware that the Phonecheck iOS app is currently not opening. This issue is not on our side — it’s being caused by a problem with Apple’s servers. Apple Business Manager experienced outages yesterday and today, which has created a backlog of requests in their API. Unfortunately, this backlog is affecting the ability for our iOS app to launch properly.

We’re closely monitoring Apple’s status and expect the issue to resolve once their systems finish processing the queued requests.

INVESTIGATING 2 months ago - at 08/13/2025 08:41PM

We are currently investigating an issue that is stemming from Apple's Servers experiencing an outage.

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