Outage in PhotoRoom
[AI background] Image guidance on the studio model
Resolved MinorIncident Report
We are suffering an outage affecting only the Studio model image guidance on the AI Background feature on the Image Editing API. We'll be providing updates as the situation evolves.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/10/2025 08:48AM
This incident has been resolved.
Our text moderation pipeline was incorrectly triggered and moderated all image guidance requests. We have disabled the text moderation pipeline to let the image guidance requests through. We will take additional steps to make sure this does not happen again.
IDENTIFIED
5 months ago - at 11/10/2025 08:20AM
We are suffering an outage affecting only the Studio model image guidance on the AI Background feature on the Image Editing API. We'll be providing updates as the situation evolves.
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