Outage in Piano Software

[Piano Analytics] Delays for some scheduled reports

Resolved Major
March 03, 2025 - Started about 2 months ago - Lasted about 11 hours
Official incident page

Need to monitor Piano Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Piano Software, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing delays in the generation of some Dashboard exports. Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible. We apologise for any inconvenience caused.

Affected customers - All customers
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/03/2025 08:01PM

The issue has been resolved and all exports have been sent.

IDENTIFIED about 2 months ago - at 03/03/2025 02:25PM

We have fixed the issue. We are now working on sending exports.

INVESTIGATING about 2 months ago - at 03/03/2025 08:39AM

We are currently experiencing delays in the generation of some Dashboard exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.

Affected customers - All customers

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook