Outage in Piano Software
Elevated API Errors
Resolved MajorIncident Report
Piano platform is experiencing an elevated level of API errors. Our engineers are currently looking into the issue.
Components affected
Piano Software API Endpoints - US - api.piano.io Piano Software Composer Experience Execution - US Piano Software Publisher Dashboard - US - https://dashboard.piano.io Piano Software VX Checkout - US - buy.piano.ioNeed to monitor Piano Software outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 12/24/2025 09:44PM
The incident has been resolved.
MONITORING
25 days ago - at 12/24/2025 02:53PM
A fix has been implemented, and we're monitoring its results
IDENTIFIED
25 days ago - at 12/24/2025 02:43PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
25 days ago - at 12/24/2025 02:21PM
Piano platform is experiencing an elevated level of API errors. Our engineers are currently looking into the issue.
Latest Piano Software outages
Composer segmentation issues [EU region] - 6 days ago
[Piano Analytics] Data Ingestion Issue - about 1 month ago
Piano service disruption due to Cloudflare outage - about 1 month ago
CXense - Delays in ingestion of user profile updates - about 2 months ago
[Piano Content] Crawling delay - about 2 months ago
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