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Outage in Pieces

Slower responses from Anthropic models

Resolved Minor
May 18, 2026 - Started 10 days ago - Lasted about 1 hour

Incident Report

Anthropic is experiencing degraded performance. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: Claude 4.6 Opus, Claude 4.6 Sonnet, Claude 4.5 Haiku, and 3 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to OpenAI (GPT-5.4, etc.), Google (Gemini 3.1 Pro Preview, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: Anthropic Status Page: https://status.anthropic.com

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INVESTIGATING 10 days ago - at 05/18/2026 06:14AM

Anthropic is experiencing degraded performance. This may affect AI-powered features in Pieces.

What you may experience:

• Pieces Conversational Search responses may fail or time out when using affected models
• Single-click summaries and snippet enrichment may be unavailable

Affected models: Claude 4.6 Opus, Claude 4.6 Sonnet, Claude 4.5 Haiku, and 3 other models

What still works:

• On-device (local) models are fully operational
• All locally saved snippets, conversations, and data are unaffected

Workaround: You can switch to OpenAI (GPT-5.4, etc.), Google (Gemini 3.1 Pro Preview, etc.) in your Pieces model settings. On-device (local) models also remain fully operational.

We are monitoring the situation and will provide updates as more information becomes available.

Track this issue: Anthropic Status Page: https://status.anthropic.com

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