Outage in Pike13
Reporting delays
Resolved MinorIncident Report
We are currently investigating an issue with reporting data not being updated.
Components affected
Pike13 ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/11/2025 04:01AM
Reporting data latency has returned to normal.
MONITORING
10 months ago - at 07/10/2025 10:00PM
Reporting data is now loaded up through today (July 10) 1:15pm EDT. Nearly caught up now.
MONITORING
10 months ago - at 07/10/2025 06:21PM
Reporting data is now loaded up through end of day July 9 EDT.
MONITORING
10 months ago - at 07/10/2025 01:08PM
Reporting data is now loaded up to July 9 6:15pm EDT. Still a ways to go.
MONITORING
10 months ago - at 07/10/2025 03:53AM
Latency is dropping more rapidly. The system has now moved on to processing data from today (July 9).
MONITORING
10 months ago - at 07/09/2025 11:54PM
Reporting data is now loaded up to 6:20pm EDT yesterday (July 8). Slow going as it churns through peak-time data.
MONITORING
10 months ago - at 07/09/2025 08:13PM
Reporting data is now loaded up to 4:30pm EDT yesterday (July 8). It still needs to process the remainder of July 8, and of course catch up on July 9.
MONITORING
10 months ago - at 07/09/2025 06:26PM
Latency continues to decrease slowly as the system processes all of the data from yesterday. It will decrease more rapidly once all of the data from peak activity hours yesterday has been processed. We still expect reporting to be fully caught up to normal latency by the end of the day today.
INVESTIGATING
10 months ago - at 07/09/2025 04:32PM
Data latency in reporting continues to slowly decrease. We are constantly monitoring the situation and will update this page at least once every four hours with the current latency until reporting data reaches expected parameters. We expect full resolution by end of day today.
INVESTIGATING
10 months ago - at 07/09/2025 03:49PM
Reporting latency is currently approximately 24 hours behind.
INVESTIGATING
10 months ago - at 07/09/2025 03:40PM
The issue has been resolved. Replication is catching up. Stay tuned here for updates on latency reduction until fully caught up.
INVESTIGATING
10 months ago - at 07/09/2025 02:02PM
We are currently investigating an issue with reporting data not being updated.
Latest Pike13 outages
Minor Outage - 9 days ago
Pike13 Outage - 9 days ago
SmartWaiver issues - about 1 month ago
Database outage - about 2 months ago
Slowness across platform - 4 months ago
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