Outage in Pin Payments
Charge Processing Failures with American Express
Resolved MajorIncident Report
We are currently seeing an unusually high number of charge failures from one of our upstream providers, for American Express charges. We are working with the provider to identify the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 04/03/2025 07:36AM
This incident has been resolved.
MONITORING
11 months ago - at 04/03/2025 06:02AM
Our upstream provider has resolved the issue and we are monitoring transactions.
INVESTIGATING
11 months ago - at 04/03/2025 04:55AM
We are currently seeing an unusually high number of charge failures from one of our upstream providers, for American Express charges. We are working with the provider to identify the issue.
Latest Pin Payments outages
Partial outage of charge creation - 3 months ago
Dashboard and Payment Page Outage Due to Cloudflare Issues - 3 months ago
Partial outage with processing charges - 11 months ago
Payment Page Issues - 12 months ago
Partial outage - card creation - over 1 year ago
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