Outage in Pinecone

[Serverless][AWS][us-east-1] Newly created indexes failing to initialize

Resolved Major

March 25, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.

Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 03/25/2025 12:55PM

This incident has been resolved.

MONITORING 7 days ago - at 03/25/2025 12:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 days ago - at 03/25/2025 12:30PM

We are currently investigating this issue.

Latest Pinecone outages

API requests to records (Pinecone Inference) endpoints failing with 404 error in GCP and Azure serverless environments - 22 days ago

[GCP-Starter] Increase in write operations errors and an increase in freshness lag. - 22 days ago

[Serverless] [GCP] [us-central1] Increase in latency for all operations - about 1 month ago

Metrics in console not populating for serverless indexes - about 1 month ago

[Serverless] [AWS] [eu-west-1] Increased latency and 5xx errors on write path - about 2 months ago

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